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Cutting Corners and Pinching Pennies

By: Danny Garon
Saturday June 05 2004, 04:25:06
http://www.geekvalley.com
Category: W3's GaronTee




A wise man once said to me “you have to have money to make money.” Although this is a very true statement, it cannot be over-extended. I’ll concede one cannot run a website without purchasing some form of hosting. On the same level, another wise man told me “he who can avoid unnecessary expenses is one step ahead of the others.” This edition of Garontee will explain my take on useless spending, practiced quite frequently on the net.

I asked Frederick Coleman, the Owner of Round Host (http://roundhost.net) what his take on the issue is. “I have learned, that to run a successful hosting company, it is best to stick to what it does best...to sell hosting. When I tried to extend the business into other realms such as traffic providing, I gained no customers to the traffic program, I have learned that to run the company successfully, it is best to improve on the hosting itself, than to add new areas into the company.”

Lets start with a practical and common example, a new webhosting company. There will be two basic expenses: a server, client control panel software.

Assuming the proprietor of the hosting company has design skills, they won’t need to purchase a template for their site. Beyond this, here is how companies get into trouble.

Many companies purchase a fancy billing system. I agree billing systems can be important in order to keep organized, but only when they can be afforded.

WHM Auto Pilot starts at $19.95 a month, or a $149 one-time fee. PerlBill offers only a one-time $199 fee. Modernbill has a leased license option available for $24.95 a month or a capped owned license available for $179.95 one time fee.

Regardless, all of the major billing systems are sure to put any virgin company into the red, especially when most hosting plans run for less than $10 a month. What ever happened to running a spreadsheet? Satisfy your organizational desires with OpenOffice. It’ll be the most cost effective purchase you’ll ever make.

Next up, forum software. I have nothing against forums, except when they aren’t needed. If a hosting company only has 2 clients, it doesn’t need to spot an $85 leased vBulletin installation or a $69.95 IPB. There are free alternatives, for more information visit my “Novice’s Guide to Forums” at The Novice’s Guide to Forums.

Flash demos are another thing that I find baffling. DemoDemo charges nearly $100 for a set of CPanel tutorials! What ever happened to using the print screen key and typing out instructions? If you’re afraid to do things the easy way, you can sell your own tutorials with Tech Smith’s Camtasia Studio. It’ll set you back almost $300, but its money that you just might see again.

I’ve given an abundance of obvious examples as to how webhosting companies can either cut corners or splurge. The bottom line is, effective advertising and word of mouth will make a company successful, and not how many toys it has bought.


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Copyright © 2004-2007 Danny Garon. All Rights Reserved.
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jasong wrote:
"True dat"
06/05/04 15:43:45
Aaron wrote:
Just another great article from Dan. Though major factors of expense were discussed, advertising was not. I believe there should have been a link to one of your previous articles: http://www.w3reports.com/?i...
06/05/04 15:58:08
Terry wrote:
''The bottom line is, effective advertising and word of mouth will make a company successful, and not how many toys it has bought''

The above is was qouted in this story and is exactly correct. No matter how much you spend on billing systems etc, it doesn't make you a 'Good Host'

Regards
06/05/04 23:16:26
Wise men wrote:
And a third wise man once said "You have to have money in order to spend, and you have to spend money in order to make money."

And YET a fourth wise man once said "You dont have to spend any money at all, there are a number of other ways. Dont waste your damn money!"
06/06/04 18:15:06
James Velaquez wrote:
Reply to:Wise men

So what happened to the second wiseman?
06/06/04 22:35:39
Wise men wrote:
It took him longer to get his site running and popular, but he ended up saving money in the long run.
06/07/04 01:45:04
A bigger host wrote:
I'm not so sure about some of your comments. I believe that you can reduce your costs by not buying unneccessary software.. Thats sort of a brain dead comment really. But I wouldn't agree that buying things like a good billing system would be classed as a waste of money. Your hosting company might be really small, but many aren't and having a good automated system to handle this and continuing to handle this along with your growth will end up essential. If you are small and have only 2 customers then of course a billing system and a forum doesn't make sense.. again this is completely obvious. But if you have several thousand customers it becomes a completely difference story. These things can save you a ton of administrative time and as the 5th wise man says.. "time is money".. You save yourself time, you can spend it on other ways of making more.
06/07/04 05:27:46
Danny Garon wrote:
Reply to:A bigger host

Your points are well taken, and webhosts with very large client bases should have a good system to handle billing and to organize clients.

However, as I mentioned in the article, most webhosting companies don't need hundreds of dollars in miscellaneous software.

The 112th wise man once said, "You cant spend money you don't have."
06/07/04 16:11:31
jon wrote:
Most billing solutions do more than billing. They also automate account and domain creation. Not only does this save you time (money) but greatly enhances the experience of your customer. As the 1000th wiseman might say,"he with enough time to waste working all day for little pay has no hope of ever getting rich."
06/18/04 11:35:43

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Cutting Corners and Pinching Pennies