Excedent Technologies, the leading provider of outsourced email hosting with integrated security threat prevention, today announced that it has selected Rackspace Managed Hosting as its managed hosting provider. Rackspace serves as the primary infrastructure that powers Excedent’s email hosting and security applications, providing 100 percent network uptime. Rackspace’s offering is well suited for Application Service Providers like Excedent that need to guarantee service to their own customers.

"We decided to move our infrastructure to Rackspace because of their unique positioning within the hosting industry," commented Patrick Matthews, CEO of Excedent. "They are one of the only profitable managed hosting companies in the world. As a leader within our respective industry, we wanted to align ourselves with a partner that will be around for the long term to help us keep an availability promise to our own customers."

"Rackspace takes a very hands-on approach with its Fanatical Support™ offering," explained Bill Boebel, CTO of Excedent. "Working with Rackspace is like having an extension of our in-house IT department located within the same building. Their engineers know and understand our applications and are there to troubleshoot issues within minutes. This expertise, along with speed-to-resolution, prevented us from considering co-location facilities."

"Excedent hosts mission critical applications for thousands of businesses and some of the most well-respected service providers in the industry," said Graham Weston, CEO, Rackspace Managed Hosting. "We see their selection of Rackspace as a great testament to the level of service and support we provide."

Rackspace’s network has been engineered from the ground up to accommodate the high-availability demands of mission-critical Web applications. The company’s Zero-Downtime Network™ has unique self-healing attributes that allow them to deliver 100 percent infrastructure availability.

"After a wealth of due diligence, we feel that Rackspace is the most experienced managed hosting provider in the space," said Boebel. "They have an industry leading, 100 percent uptime guarantee, a phenomenal customer support philosophy and a team that was willing to work with our stringent demands. We evaluated dozens of providers and Rackspace came out on top at just about every level."

About Rackspace
Rackspace Managed Hosting™ is the fastest growing managed hosting specialist offering the world’s only Self-Healing Network™, delivering 100 percent network availability. Founded in 1998, Rackspace offers a wide range of managed services for enterprise hosting platforms. The company has received numerous industry awards for its brand of customer service, known as Fanatical Support™, and was named in the 2003 InfoWorld 100 for technology innovation. For more information, visit www.rackspace.com, or call 800-961-2888.